Shipping & Returns
Everything about delivery & returns
Delivery Areas
We deliver across the Sultanate of Oman.
Delivery Time & Cost
Typically 1–3 business days. Shipping fees are calculated at checkout, with free delivery above a set order threshold.
Order Tracking
Track your order status from your account dashboard: Pending, Shipped, Delivered.
Returns Policy
Because our products are perishable food items, we accept returns only for damaged or incorrect items.
Damaged Items
If your order arrives damaged or incorrect, contact us within 24 hours with photos and we will arrange a replacement or refund.